If a registrant must cancel their enrollment, they may do so for a full refund up to 3 weeks prior to the course start date. If a registrant cancels from 20-14 days prior to the course date they will incur a 20% administrative fee deducted from their refund or have the option to transfer 100% of their tuition to another course. If you must cancel within two weeks of the course date, you can transfer your registration to another course or person within 12 months of the original course date for a 20% administrative fee, or we will honor a 50% refund.
The course does have a written component which requires a 70% or greater to pass the course. If for some reason the participant does not pass the test, they will have the option to remediate the exam one time, otherwise the course will have to be retaken to recieve credit.